When we are formally notified that an investor has died and receive the required documentation (for example, a death certificate), we pause their Housemartin account so that no further trading, deposits or withdrawals can take place in their name. The loans and any cash balance then form part of the estate.
In most cases, the usual route is:
- Once the executor has a grant of probate and provides the relevant documents, the named beneficiary opens their own Housemartin account and completes our standard eligibility and verification checks.
- When this is done, we can transfer the deceased investor’s loans and any cash balance into the beneficiary’s account in one step, rather than forcing an immediate sale.
- The beneficiary then decides whether to keep holding the loans or to sell some or all of them on the Exchange over time, in the normal way.
We know this is a sensitive topic, and when we are dealing with bereavements we will work closely with families and executors, explain the options clearly, and make sure any transfers are handled carefully and securely.